Shipping to: Austria| Customer Service
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Customer Service

Contact Us

We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can!

Call us on 0800-700078. (Free of charge from within Austria). English speaking customer service.

Customer Service opening hours

Monday - Friday: 09:00 - 22:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
Send us an e-mail:


Invoice Customer Service contact information

Opening hours: 09.00 – 17.00 Monday to Friday, except public holidays
Tel: +49 251/395 880 04

Company information
Monki is part of the H & M Group and has its registered office in Stockholm
H & M Hennes & Mauritz GBC AB
Registered office: Mäster Samuelsgatan 48, 106 38 Stockholm, Sweden
Registered number: GBC – 5560701715
Vat no: SE 556070171501
Contact Details: Monki Customer Service
Phone:  0800-700078
Calls cost Geographic