Shipping to: Austria| Customer Service
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Customer Service


We accept online payment with MasterCard, VISA, Paypal and invoice in cooperation with BFS finance GmbH.

PayPal is a safe, fast and easy way to pay for things online. Creating a free account takes just a minute, and PayPal stores your credit card information and keeps it safe, or you can upload money straight from your bank account. There are no extra fees, and you breeze through checkout!

We will only take payment from your credit/debit card or Paypal account when your order has been dispatched. The currency used is Euro (€) for all countries except for Sweden (SEK), Denmark (DKK) and the UK (British pound/£). VAT is included in all our prices and will be based on the country the order will be shipped to.
Please note we only accept cards issued in the countries that ships to, as well as Norway, Luxembourg and Switzerland.

Our invoice in cooperation with BFS finance GmbH is a simple and convenient way to shop, however you must be 18 or above to choose this method and be registered in Germany or Austria to be approved in the credit evaluation that will be done at order confirmation. You have 14 days to pay the invoice however it is possible to pay a percentage of the total sum over a number of months thereby becoming an account customer with BFS finance GmbH. If you chose payment with invoice the resulting claim will be sold and assigned on grounds of a revolving Factoring-Contract to BFS finance GmbH, Gütersloher Str.123 in D –33415 Verl.

The invoice will be sent to you separately from your package via email and a fee of 1, 00 € will apply. If the payment is late BFS finance GmbH will send you a payment reminder with a legal reminder fee of 5, 90 €. If the payment is not made the invoice will be transferred to debt collection and legal debt collection fees in accordance and the appropriate national statutory rules (in Germany: “Einführungsgesetz zum Rechtsdienstleistungsgesetz” – RDGEG – in connection with “Rechtsanwaltsvergütungsgesetz” – RVG – analog; in Austria: Inkassohöchstsätze-Verordnung) will apply. Please note that Monki reserves the right to refuse delivery and to review the customer’s creditworthiness.

All prices and product information on the Monki Online Store are subject to change.

For further information about Paypal or to create a Paypal account please visit