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Customer Service

Contact Us

We love to hear from you, so if there’s anything you’d like to ask us, we’re right here by the telephone and ready to help in every way we can!


Call us on 78775355. Landline call charges apply and mobile phone prices may vary. English speaking customer service.

Customer Service opening hours

Monday - Friday: 09:00 - 22:00 CET
Saturday: 10:00 - 19:00 CET
Sunday: 10:00 - 18:00 CET
Please note that we are closed on UK Christmas Day 25th December.

UK Holiday Hours (CET)

24/12/2016: 9:00-17:00
25/12/2016: Closed
26/12/2016: 9:00-17:00
31/12/2016: 9:00-17:00
01/01/2017: 9:00-17:00


Send us an e-mail: customerservice@monki.com

Invoice Customer Service contact information

Opening hours: Monday to Thursday 08.30-16.00, Friday 08.30-15.30, except public holidays

Tel: +45 70272795

Email: brands.dk@arvato.com

Company information
Monki is part of the H & M Group and has its registered office in Stockholm
H & M Hennes & Mauritz GBC AB
Registered office: Mäster Samuelsgatan 48, 106 38 Stockholm, Sweden
Registered number: GBC – 5560701715
Vat no: SE 556070171501
Contact Details: Monki Customer Service
Email: Customerservice@monki.com
Phone: 78775355
Calls cost Geographic