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Customer Service

Delivery Information

Your order will normally leave our warehouse on the working day after you place your order or earlier. For example, if you place your order on Friday night, we will dispatch your parcel from our warehouse on the following Monday.


You can view the status of your order and track it in ‘Order History’ in the ‘My Account’ section. Please allow 3-5 working days for delivery after it has left our warehouse.


Your order will be delivered to your home address and requires a signature, so if you for any reason no one is home to receive it, the courier will leave a card with specific information about your delivery how to either pick up your parcel or arrange redelivery.


This cut-off time is only a guide, and doesn’t take into account possible delays caused by payment authorisation, so please remember to order as early as you can.