Shipping to: Sweden| Customer Service
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Customer Service


We accept online payment with MasterCard, VISA, Paypal and invoice in cooperation with arvato Finance AB.

PayPal is a safe, fast and easy way to pay for things online. Creating a free account takes just a minute, and PayPal stores your credit card information and keeps it safe, or you can upload money straight from your bank account. There are no extra fees, and you breeze through checkout!

We will only take payment from your credit/debit card or Paypal account when your order has been dispatched. The currency used is Euro (€) for all countries except for Sweden (SEK), Denmark (DKK) and the UK (British pound/£). VAT is included in all our prices and will be based on the country the order will be shipped to.
Please note we only accept cards issued in the countries that ships to, as well as Norway, Luxembourg and Switzerland.

Our invoice in cooperation with arvato Finance AB is a simple and convenient way to shop as when choosing this method, however you must be 18 or above to choose this method and be registered in Sweden to be approved in the credit evaluation that will be done at order confirmation. You have 14 days to pay the invoice however it is possible to pay a percentage of the total sum over a number of months thereby becoming an account customer with arvato Finance AB.

The invoice will be sent to you separately from your package via email and a fee of 19 SEK will apply. If the payment is late, arvato will send you a payment reminder with a legal reminder fee of 60 SEK. You will also be charged an interest rate of 2% per month from the invoice due date. If the payment is not made the invoice will be transferred to debt collection and legal debt collection fees of 180 SEK will apply. Please note that Monki reserves the right to refuse delivery and to review customer’s creditworthiness.

For products paid by invoice, you will be credited the sum amount of the product/s that you have returned, as soon as we have received the returned product/s. Arvato Finance will not send you a new invoice with corrected sum, you will adjust this yourself and pay remaining sum due for the invoice. If the invoice is already paid in full, arvato Finance will contact you for repayment within 14 days from registering your return. To speed up the refund, contact arvato Finance with payment details.

All prices and product information on the Monki Online Store are subject to change.

For further information about Paypal or to create a Paypal account please visit