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    Our online store is up and running as usual (yay!), with strict safety routines in place at our warehouse.

    Pls check out the tabs above with payment & deliveryreturn & refund and other helpful infoOr select your location below for Customer Service contact details.

    Love, Monki ❤
     
     
    Our Customer service is provided in English.
     

    CUSTOMER SERVICE – OPENING HOURS

    Weekdays 9 am - 4 am CET

    Weekends 10 am - 4 am CET

    CET = Central European Time

     

    WEB CALL: 

    You can call us for free through your internet connection.

    Click the button below to open the web application in a new window.

    You can close the window at any time and return to the Monki website.

     

    CHAT: Contact us on Messenger

    If you want to write to us, the easiest way to get the support you need is via

    Messenger. English speaking customer service.

     

    PHONE:  +46844686900

    Landline call charges apply to Sweden. Rates vary between providers.

     

    EMAIL: customerservice.international@monki.com

    Please add your order number or market in your email.

    Personal data
    We have a dedicated customer service to handle your personal data requests in relation to your rights stated in our Privacy Notice. Please contact them at dataprotection@monki.com. Please write to us in English.

    If you wish to get in contact with our Data Protection Officer, please use the same email address as presented above and write “DPO” as subject matter.

    PAYMENT QUESTION?

    For questions regarding your payment please contact Klarna.

     

    DELIVERY

    For questions about your delivery, please contact us.

    For questions regarding import duties and tax fees please contact your local UPS.