Due to the current restrictions, please note it is taking us a little longer to deliver your orders and process your returns.
Pls check out the tabs above with payment & delivery, return & refund and other helpful info. Or select your location below for Customer Service contact details.
For questions regarding your payment please contact Klarna.
Our Customer service is provided in English.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9 am - 4 am CET
Weekends 10 am - 4 am CET
CUSTOMER SERVICE – PHONE SUPPORT
Weekdays 11 am - 3 pm CET
Weekends Closed
CET = Central European Time
PHONE: +46844686900
Landline call charges apply to Sweden. Rates vary between providers.
EMAIL: customerservice.international@monki.com
Please add your order number or market in your email.
PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.
DELIVERY
For questions about your delivery, please contact us.
For questions regarding import duties and tax fees please contact your local UPS
Love, Monki ❤