Pls check out the tabs above with payment & delivery, return & refund and other helpful info. Or select your location below for Customer Service contact details.
For questions regarding your payment please contact Klarna.
Our Customer service is provided in English.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9 am - 4 am CET
Weekends 10 am - 4 am CET
CET = Central European Time
CHAT: Contact us on Messenger
If you want to write to us, the easiest way to get the support you need is via Messenger. English speaking customer service.
PHONE: +46844686900
Landline call charges apply to Sweden. Rates vary between providers.
EMAIL: customerservice.international@monki.com
Please add your order number or market in your email.
PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.
DELIVERY
For questions about your delivery, please contact us.
For questions regarding import duties and tax fees please contact your local UPS
Love, Monki ❤