Privacy notice - account
Why do we use your personal data?
We will use your personal data to create and manage your personal
account in order to give you a personalized and relevant experience at
Monki.
We will provide you with your order history and details
around your orders and enable you to handle your account settings
(including marketing preferences). We will also provide you with easy
ways to maintain accurate and updated information such as contact
details and payment information. Further we will enable you to save
items in your shopping bag and offer you size recommendations on the
products you've purchased from us.
In order to provide you with relevant product recommendations Monki
will process your navigation and browsing on our digital platforms,
your shopping history as well as the data you submitted to us through
your account.
What types of personal data do we collect?
We will always process your e-mail address and password that you submit to us when you sign up for a Monki account.
We will process following categories of personal data if you choose
to provide it to us:
* contact information such as name,
address, telephone number
* date of birth
* gender
* country
* account settings
* encrypted
payment card information
We will process the following categories of personal data if you
make a purchase:
* order history
* delivery information
* payment history
We will also process the following categories of personal data
connected to your cookies:
* click history
* navigation
and browsing history
Who has access to your personal data?
Data that is forwarded to third parties, is only used to provide you with the services mentioned above, to optimize the website we use website agencies and analysis tools for product rating.
What is the legal ground to process your personal data?
The processing of your personal data for your account are based on
your consent when you create your Monki account.
The
processing of your personal data to provide you with relevant product
information is based on our legitimate interest.
Your right to withdraw your consent:
You have the right to withdraw your consent for the processing of your personal data at any time. When you do so your account will cease to exist and Monki will not be able to provide you with the services mentioned above.
How long do we save your data?
We will keep your data for as long as you have an active Monki
account.
You have the right to terminate your account at any
time, if you choose to do so your account will cease to exist and you
are being considered inactive. We will keep your personal data if
there are any legal requirements and if there is an open
dispute.
After your account has been terminated your data will be
deleted.
Your right to object to processing of your data:
You have the right to object to processing of your personal
data that is based on Monki legitimate interest by contacting customerservice.international@monki.com. Your
account will then be deleted and we will not be able to carry out our
services to you.
Read our General
Privacy notice