Introduction
Monki works to ensure that your privacy is
protected when using our services. We therefore have a policy setting
out how your personal data will be processed and protected. Please
stay updated to any changes to this Privacy Policy by visiting our website.
This Privacy Policy only concerns Monki customers and users of our online services. If you are applying for a position at Monki this Privacy Policy is not applicable.
Who is responsible for your personal data?
The Swedish
company, H&M Hennes & Mauritz GBC AB (“Monki”), is the
controller of the personal data you submit to us and responsible for
your personal data under the applicable national data protection law
and the Swedish Data Protection Act (1998:204), which implements the
EU Data Protection Directive (95/46/EC). The Austrian company Monki
H&M Hennes & Mauritz GesmbH acts as the personal data
processor and processes the personal data on behalf of the Swedish company.
Where is your personal data stored?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
What types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when you
place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for example
include contact information, date of birth and payment information. In
addition, we may collect certain personal data from external sources
such as credit information and address updates.
How do we use your personal data?
We may use your
personal data for the following purposes:
· To create and manage
your personal account at Monki
· To process your orders and
returns via our online services
· To send text message
notifications of delivery status
· To contact you in the event
of any problems with the delivery of your items
· To answer your
queries and to inform you of new or changed services
· To send
marketing offers such as newsletters and catalogues
· To notify
the winners in competitions arranged online
· To manage your
account by carrying out credit checks
· To make analyses in
order to provide you with relevant marketing offers and
information
· To validate that you are of legal age for shopping
online
· To send you surveys in order to give you a possibility
to influence our offer and services
· To test and improve our
systems by which the services are provided
· To prevent misuse
or improper use of our services
· To provide you with our Wi-Fi
Service in store.
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request
information about the personal data we hold on you at any time (free
of charge once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or removed.
We cannot remove your data when there is a legal storage requirement,
such as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time. You
can contact us either by sending a letter to Monki Customer Service,
PO Box 24005 EDINBURGH, EH1 9AG, United Kingdom or by sending an email
to customerservice@monki.com.
Who has access to your personal data?
Your data may be
shared within the H&M group (for details on the companies within
the H&M group, please refer to our annual report which may be
found at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group. Data
that is forwarded to third parties, is only used to provide you with
the services mentioned above, for example shipping agents in
connection with the delivery of goods, media agencies for distribution
of newsletter and credit reference or debt collection agencies for the
purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken
technical and organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our security
measures in line with technological progress and developments. To make
card purchases with us as secure as possible, all information is sent
in encrypted form. This means that the information is passed through
a secure connection and that your personal data cannot be read by
external parties. For card purchases we work with an authorised
payment agent that helps us to check directly with your bank that the
card is valid for purchases. Our payment agent processes your card
details according to the international security standard PCI DSS,
which was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to,
and, during subsequent visits, retrieved from your computer or mobile
device. Monki uses cookies to enhance and simplify your visit. We do
not use cookies to store personal information, or to disclose
information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
Third-party cookies
We use third-party cookies to
collect statistics in aggregate form in analysis tools such as Google
Analytics and Core Metrics. The cookies used are both permanent and
temporary cookies (session cookies). The permanent cookies are stored
on your computer or mobile device for no longer than 24 months.
Links
The site Monki.com may include links to other
websites which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of these
websites, but we offer these links to make it easier for our visitors
to find more information about specific subjects.
Controller of personal data
H&M Hennes & Mauritz
GBC AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com
Companies register: Bolagsverket/Swedish Companies Registration
Office
Company registration number: 556070-1715
Authorised
representative: Karl-Johan Persson
VAT registration number: VAT
NO. SE556070171501
Introduction
Monki works to ensure that your privacy is
protected when using our services. We therefore have a policy setting
out how your personal data will be processed and protected. Please
stay updated to any changes to this Privacy Policy by visiting our website.
This Privacy Policy only concerns Monki customers and users of our online services. If you are applying for a position at Monki this Privacy Policy is not applicable.
Who is responsible for your personal data?
The Swedish
company, H&M Hennes & Mauritz GBC AB (“Monki”), is the
controller of the personal data you submit to us and responsible for
your personal data under the applicable national data protection law
and the Swedish Data Protection Act (1998:204), which implements the
EU Data Protection Directive (95/46/EC). The German company Monki
Fabric Sales AB & Co. KG Germany acts as the personal data
processor and processes the personal data on behalf of the Swedish company.
Where is your personal data stored?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
What types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when you
place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for example
include contact information, date of birth and payment information. In
addition, we may collect certain personal data from external sources
such as credit information and address updates.
How do we use your personal data?
We may use your
personal data for the following purposes:
· To create and manage
your personal account at Monki
· To process your orders and
returns via our online services
· To send text message
notifications of delivery status
· To contact you in the event
of any problems with the delivery of your items
· To answer your
queries and to inform you of new or changed services
· To send
marketing offers such as newsletters and catalogues
· To notify
the winners in competitions arranged online
· To manage your
account by carrying out credit checks
· To make analyses in
order to provide you with relevant marketing offers and
information
· To validate that you are of legal age for shopping
online
· To send you surveys in order to give you a possibility
to influence our offer and services
· To test and improve our
systems by which the services are provided
· To prevent misuse
or improper use of our services
· To provide you with our Wi-Fi
Service in store.
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request
information about the personal data we hold on you at any time (free
of charge once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or removed.
We cannot remove your data when there is a legal storage requirement,
such as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time. You
can contact us either by sending a letter to Monki Customer Service,
PO Box 24005 EDINBURGH, EH1 9AG, United Kingdom or by sending an email
to customerservice@monki.com.
Who has access to your personal data?
Your data may be
shared within the H&M group (for details on the companies within
the H&M group, please refer to our annual report which may be
found at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group. Data
that is forwarded to third parties, is only used to provide you with
the services mentioned above, for example shipping agents in
connection with the delivery of goods, media agencies for distribution
of newsletter and credit reference or debt collection agencies for the
purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken
technical and organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our security
measures in line with technological progress and developments. To make
card purchases with us as secure as possible, all information is sent
in encrypted form. This means that the information is passed through
a secure connection and that your personal data cannot be read by
external parties. For card purchases we work with an authorised
payment agent that helps us to check directly with your bank that the
card is valid for purchases. Our payment agent processes your card
details according to the international security standard PCI DSS,
which was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to,
and, during subsequent visits, retrieved from your computer or mobile
device. Monki uses cookies to enhance and simplify your visit. We do
not use cookies to store personal information, or to disclose
information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
Third-party cookies
We use third-party cookies to
collect statistics in aggregate form in analysis tools such as Google
Analytics and Core Metrics. The cookies used are both permanent and
temporary cookies (session cookies). The permanent cookies are stored
on your computer or mobile device for no longer than 24 months.
Google Analytics
To ensure that our website is designed
to meet the demands of its users, we create pseudonym usage profiles.
We use the web analysis tool Google Analytics for this. Google
Analytics uses “cookies”, i.e. text files which are saved on your
computer and enable your use of the website to be analysed. Your IP
address is made anonymous by Google before the profile is created.
Google is also contractually obliged to only process the data in
accordance with our instructions. Pseudonym usage profiles are
regularly created within the EU and in exceptional cases in the USA.
You can withhold consent for your data to be used to create these pseudonym usage profiles at any time. To do this, please click here and install the browser plug-in available there. You can also prevent cookies from being saved by applying the relevant setting in your browser software; we must point out, however, that this may prevent you from using all the functions of the website to their full extent.
Links
The site Monki.com may include links to other
websites which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of these
websites, but we offer these links to make it easier for our visitors
to find more information about specific subjects.
Controller of personal data
H&M Hennes & Mauritz
GBC AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com
Companies register: Bolagsverket/Swedish Companies Registration
Office
Company registration number: 556070-1715
Authorised
representative: Karl-Johan Persson
VAT registration number: VAT
NO. SE556070171501
Introduction
Monki works to ensure that your privacy is
protected when using our services. We therefore have a policy setting
out how your personal data will be processed and protected. Please
stay updated to any changes to this Privacy Policy by visiting our website.
This Privacy Policy only concerns Monki customers and users of our online services. If you are applying for a position at Monki this Privacy Policy is not applicable.
Who is responsible for your personal data?
The Swedish
company, H&M Hennes & Mauritz GBC AB (“Monki”), is the
controller of the personal data you submit to us and responsible for
your personal data under the applicable national data protection law
and the Swedish Data Protection Act (1998:204), which implements the
EU Data Protection Directive (95/46/EC). The Irish company Monki
H&M Hennes & Mauritz (Ireland) Ltd acts as the personal data
processor and processes the personal data on behalf of the Swedish company.
Where is your personal data stored?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
What types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when you
place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for example
include contact information, date of birth and payment information. In
addition we may collect certain personal data from external sources
such as credit information and address updates.
How do we use your personal data?
We may use your
personal data for the following purposes:
· To create and manage
your personal account at Monki
· To process your orders and
returns via our online services
· To send text message
notifications of delivery status
· To contact you in the event
of any problems with the delivery of your items
· To answer your
queries and to inform you of new or changed services
· To send
marketing offers such as newsletters and catalogues
· To notify
the winners in competitions arranged online
· To manage your
account by carrying out credit checks
· To make analyses in
order to provide you with relevant marketing offers and
information
· To validate that you are of legal age for shopping
online
· To send you surveys in order to give you a possibility
to influence our offer and services
· To test and improve our
systems by which the services are provided
· To prevent misuse
or improper use of our services
· To provide you with our Wi-Fi
Service in store.
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request
information about the personal data we hold on you at any time (free
of charge once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or removed.
We cannot remove your data when there is a legal storage requirement,
such as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time. You
can contact us either by sending a letter to Monki Customer Service,
PO Box 24005 EDINBURGH, EH1 9AG, United Kingdom or by sending an email
to customerservice@monki.com.
Who has access to your personal data?
Your data may be
shared within the H&M group (for details on the companies within
the H&M group, please refer to our annual report which may be
found at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group. Data
that is forwarded to third parties, is only used to provide you with
the services mentioned above, for example shipping agents in
connection with the delivery of goods, media agencies for distribution
of newsletter and credit reference or debt collection agencies for the
purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken
technical and organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our security
measures in line with technological progress and developments. To make
card purchases with us as secure as possible, all information is sent
in encrypted form. This means that the information is passed through
a secure connection and that your personal data cannot be read by
external parties. For card purchases we work with an authorised
payment agent that helps us to check directly with your bank that the
card is valid for purchases. Our payment agent processes your card
details according to the international security standard PCI DSS,
which was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to,
and, during subsequent visits, retrieved from your computer or mobile
device. Monki uses cookies to enhance and simplify your visit. We do
not use cookies to store personal information, or to disclose
information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
Third-party cookies
We use third-party cookies to
collect statistics in aggregate form in analysis tools such as Google
Analytics and Core Metrics. The cookies used are both permanent and
temporary cookies (session cookies). The permanent cookies are stored
on your computer or mobile device for no longer than 24 months.
Links
The site Monki.com may include links to other
websites which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of these
websites, but we offer these links to make it easier for our visitors
to find more information about specific subjects.
Controller of personal data
H&M Hennes & Mauritz
GBC AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com
Companies register: Bolagsverket/Swedish Companies Registration
Office
Company registration number: 556070-1715
Authorised
representative: Karl-Johan Persson
VAT registration number: VAT
NO. SE556070171501
Introduction
Monki works to ensure that your privacy is
protected when using our services. We therefore have a policy setting
out how your personal data will be processed and protected. Please
stay updated to any changes to this Privacy Policy by visiting our website.
This Privacy Policy only concerns Monki customers and users of our online services. If you are applying for a position at Monki this Privacy Policy is not applicable.
Who is responsible for your personal data?
The Swedish
company, H&M Hennes & Mauritz GBC AB (“Monki”), is the
controller of the personal data you submit to us and responsible for
your personal data under the applicable national data protection law
and the Swedish Data Protection Act (1998:204), which implements the
EU Data Protection Directive (95/46/EC). The Dutch company Monki
H&M Hennes & Mauritz Netherlands BV acts as the personal data
processor and processes the personal data on behalf of the Swedish company.
Where is your personal data stored?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
What types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when you
place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for example
include contact information, date of birth and payment information. In
addition, we may collect certain personal data from external sources
such as credit information and address updates.
How do we use your personal data?
We may use your
personal data for the following purposes:
· To create and manage
your personal account at Monki
· To process your orders and
returns via our online services
· To send text message
notifications of delivery status
· To contact you in the event
of any problems with the delivery of your items
· To answer your
queries and to inform you of new or changed services
· To send
marketing offers such as newsletters and catalogues
· To notify
the winners in competitions arranged online
· To manage your
account by carrying out credit checks
· To make analyses in
order to provide you with relevant marketing offers and
information
· To validate that you are of legal age for shopping
online
· To send you surveys in order to give you a possibility
to influence our offer and services
· To test and improve our
systems by which the services are provided
· To prevent misuse
or improper use of our services
· To provide you with our Wi-Fi
Service in store.
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request
information about the personal data we hold on you at any time (free
of charge once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or removed.
We cannot remove your data when there is a legal storage requirement,
such as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time. You
can contact us either by sending a letter to Monki Customer Service,
PO Box 24005 EDINBURGH, EH1 9AG, United Kingdom or by sending an email
to customerservice@monki.com.
Who has access to your personal data?
Your data may be
shared within the H&M group (for details on the companies within
the H&M group, please refer to our annual report which may be
found at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group. Data
that is forwarded to third parties, is only used to provide you with
the services mentioned above, for example shipping agents in
connection with the delivery of goods, media agencies for distribution
of newsletter and credit reference or debt collection agencies for the
purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken
technical and organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our security
measures in line with technological progress and developments. To make
card purchases with us as secure as possible, all information is sent
in encrypted form. This means that the information is passed through a
secure connection and that your personal data cannot be read by
external parties. For card purchases we work with an authorised
payment agent that helps us to check directly with your bank that the
card is valid for purchases. Our payment agent processes your card
details according to the international security standard PCI DSS,
which was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to,
and, during subsequent visits, retrieved from your computer or mobile
device. Monki uses cookies to enhance and simplify your visit. We do
not use cookies to store personal information, or to disclose
information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
Third-party cookies
We use third-party cookies to
collect statistics in aggregate form in analysis tools such as Google
Analytics and Core Metrics. The cookies used are both permanent and
temporary cookies (session cookies). The permanent cookies are stored
on your computer or mobile device for no longer than 24 months.
Google Analytics
In order to attune the lay-out of our
website properly, we work with pseudonym user profiles. For this
purpose, we use Google Analytics which is a web analysis service.
Google Analytics uses “cookies” which are text files that are stored
at your computer and which help the website analyse how you use the
website. Your IP address will be anonymized by Google prior to the
profile being created. The use of pseudonym user profiles is regularly
applied within the EU and by exception in the USA.
At any moment you wish, you can object to the creation of those pseudonym user profiles. To do so, click here and install the browser plug-in. You can prevent cookies from being stored by adjusting the settings in your browser; we would like to point out, however, that when you adjust the settings, you may not be able to use all the website functions.
Links
The site Monki.com may include links to other
websites which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of these
websites, but we offer these links to make it easier for our visitors
to find more information about specific subjects.
Controller of personal data
H&M Hennes & Mauritz
GBC AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com
Companies register: Bolagsverket/Swedish Companies Registration
Office
Company registration number: 556070-1715
Authorised
representative: Karl-Johan Persson
VAT registration number: VAT
NO. SE556070171501
Introduction
Monki works to ensure that your privacy is
protected when using our services. We therefore have a policy setting
out how your personal data will be processed and protected. Please
stay updated to any changes to this Privacy Policy by visiting our website.
This Privacy Policy only concerns Monki customers and users of our online services. If you are applying for a position at H&M this Privacy Policy is not applicable.
Who is responsible for your personal data?
The Swedish
company, H&M Hennes & Mauritz GBC AB (“Monki”), is the
controller of the personal data you submit to us and responsible for
your personal data under the Swedish Data Protection Act (1998:204),
which implements the EU Data Protection Directive (95/46/EC). The
Swedish company Monki H&M Hennes & Mauritz Sverige AB acts as
the personal data processor and processes the personal data on behalf
of Monki.
Where is your personal data stored?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
What types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when you
place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for example
include contact information, date of birth and payment information. In
addition, we may collect certain personal data from external sources
such as credit information and address updates.
How do we use your personal data?
We may use your
personal data for the following purposes:
· To create and manage
your personal account at Monki
· To process your orders and
returns via our online services
· To send text message
notifications of delivery status
· To contact you in the event
of any problems with the delivery of your items
· To answer your
queries and to inform you of new or changed services
· To send
marketing offers such as newsletters and catalogues
· To notify
the winners in competitions arranged online
· To manage your
account by carrying out credit checks
· To make analyses in
order to provide you with relevant marketing offers and
information
· To validate that you are of legal age for shopping
online
· To send you surveys in order to give you a possibility
to influence our offer and services
· To test and improve our
systems by which the services are provideD
· To prevent misuse
or improper use of our services
· To provide you with our Wi-Fi
Service in store
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request
information about the personal data we hold on you at any time (free
of charge once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or removed.
We cannot remove your data when there is a legal storage requirement,
such as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time. You
can contact us either by sending a letter to Monki Customer Service,
PO Box 24005 EDINBURGH, EH1 9AG, United Kingdom or by sending an email
to customerservice@monki.com.
Who has access to your personal data?
Your data may be
shared within the H&M group (for details on the companies within
the H&M group, please refer to our annual report which may be
found at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group. Data
that is forwarded to third parties, is only used to provide you with
the services mentioned above, for example shipping agents in
connection with the delivery of goods, media agencies for distribution
of newsletter and credit reference or debt collection agencies for the
purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken
technical and organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our security
measures in line with technological progress and developments. To make
card purchases with us as secure as possible, all information is sent
in encrypted form. This means that the information is passed through a
secure connection and that your personal data cannot be read by
external parties. For card purchases we work with an authorised
payment agent that helps us to check directly with your bank that the
card is valid for purchases. Our payment agent processes your card
details according to the international security standard PCI DSS,
which was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to,
and, during subsequent visits, retrieved from your computer or mobile
device. Monki uses cookies to enhance and simplify your visit. We do
not use cookies to store personal information, or to disclose
information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
Third-party cookies
We use third-party cookies to
collect statistics in aggregate form in analysis tools such as Google
Analytics and Core Metrics. The cookies used are both permanent and
temporary cookies (session cookies). The permanent cookies are stored
on your computer or mobile device for no longer than 24 months.
Links
The site Monki.com may include links to other
websites which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of these
websites, but we offer these links to make it easier for our visitors
to find more information about specific subjects.
Controller of personal data
H&M Hennes & Mauritz
GBC AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com
Companies register: Bolagsverket/Swedish Companies Registration
Office
Company registration number: 556070-1715
Authorised
representative: Karl-Johan Persson
VAT registration number: VAT
NO. SE556070171501
Introduction
Monki works to ensure that your privacy is
protected when using our services. We therefore have a policy setting
out how your personal data will be processed and protected. Please
stay updated to any changes to this Privacy Policy by visiting our website.
This Privacy Policy only concerns Monki customers and users of our online services. If you are applying for a position at H&M this Privacy Policy is not applicable.
Who is responsible for your personal data?
The Swedish
company, H & M Hennes & Mauritz GBC AB (“Monki”), is the
controller of the personal data you submit to us and responsible for
your personal data under the applicable national data protection law
and the Swedish Data Protection Act (1998:204), which implements the
EU Data Protection Directive (95/46/EC). The British company Monki H
& M Hennes & Mauritz UK Ltd acts as the personal data
processor and processes the personal data on behalf of the Swedish company.
Where is your personal data stored?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
What types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when you
place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for example
include contact information, date of birth and payment information. In
addition, we may collect certain personal data from external sources
such as credit information and address updates.
How do we use your personal data?
We may use your
personal data for the following purposes:
· To contact you in
the event of any problems with the delivery of your items
· To
answer your queries and to inform you of new or changed services
· To send marketing offers such as newsletters and catalogues
·
To notify the winners in competitions arranged online
· To
manage your account by carrying out credit checks
· To make
analyses in order to provide you with relevant marketing offers and
information
· To validate that you are of legal age for shopping
online
· To send you surveys in order to give you a possibility
to influence our offer and services
· To test and improve our
systems by which the services are provided
· To prevent misuse
or improper use of our services
· To provide you with our Wi-Fi
Service in store.
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request
information about the personal data we hold on you at any time (free
of charge once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or removed.
We cannot remove your data when there is a legal storage requirement,
such as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time. You
can contact us either by sending a letter to Monki Customer Service,
PO Box 24005 EDINBURGH, EH1 9AG, United Kingdom or by sending an email
to customerservice@monki.com.
Who has access to your personal data?
Your data may be
shared within the H&M group (for details on the companies within
the H&M group, please refer to our annual report which may be
found at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group. Data
that is forwarded to third parties, is only used to provide you with
the services mentioned above, for example shipping agents in
connection with the delivery of goods, media agencies for distribution
of newsletter and credit reference or debt collection agencies for the
purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken
technical and organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our security
measures in line with technological progress and developments. To make
card purchases with us as secure as possible, all information is sent
in encrypted form. This means that the information is passed through a
secure connection and that your personal data cannot be read by
external parties. For card purchases we work with an authorised
payment agent that helps us to check directly with your bank that the
card is valid for purchases. Our payment agent processes your card
details according to the international security standard PCI DSS,
which was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to,
and, during subsequent visits, retrieved from your computer or mobile
device. Monki uses cookies to enhance and simplify your visit. We do
not use cookies to store personal information, or to disclose
information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
Third-party cookies
We use third-party cookies to
collect statistics in aggregate form in analysis tools such as Google
Analytics and Core Metrics. We also use Google Analytics Advertising
Features. Read more about it and how you can opt out here. The cookies used are both permanent and
temporary cookies (session cookies). The permanent cookies are stored
on your computer or mobile device for no longer than 24 months.
Links
The site Monki.com may include links to other
websites which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of these
websites, but we offer these links to make it easier for our visitors
to find more information about specific subjects.
Controller of personal data
H&M Hennes & Mauritz
GBC AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com
Companies register: Bolagsverket/Swedish Companies Registration
Office
Company registration number: 556070-1715
Authorised
representative: Karl-Johan Persson
VAT registration number: VAT
NO. SE556070171501
Introduction
Monki works to ensure that your privacy is
protected when using our services. We therefore have a policy setting
out how your personal data will be processed and protected. Please
stay updated to any changes to this Privacy Policy by visiting our website.
This Privacy Policy only concerns Monki customers and users of our online services. If you are applying for a position at Monki this Privacy Policy is not applicable.
Who is responsible for your personal data?
The Swedish
company, H & M Hennes & Mauritz GBC AB (“Monki”), is the
controller of the personal data you submit to us and responsible for
your personal data under the Swedish Data Protection Act (1998:204),
which implements the EU Data Protection Directive (95/46/EC).
Where is your personal data stored?
The data that we
collect from you is stored within the European Economic Area (“EEA”)
but may also be transferred to and processed in a country outside of
the EEA. Any such transfer of your personal data will be carried out
in compliance with applicable laws.
What types of personal data do we collect?
We will
collect personal data that you submit to us, for example, when you
place orders, contact our customer service or participate in
competitions. The personal data that you submit to us may for example
include contact information, date of birth and payment information. In
addition, we may collect certain personal data from external sources
such as credit information and address updates.
How do we use your personal data?
We may use your
personal data for the following purposes:
· To create and manage
your personal account at Monki
· To process your orders and
returns via our online services
· To send text message
notifications of delivery status
· To contact you in the event
of any problems with the delivery of your items
· To answer your
queries and to inform you of new or changed services
· To send
marketing offers such as newsletters and catalogues
· To notify
the winners in competitions arranged online
· To manage your
account by carrying out credit checks
· To make analyses in
order to provide you with relevant marketing offers and
information
· To validate that you are of legal age for shopping
online
· To send you surveys in order to give you a possibility
to influence our offer and services
· To test and improve our
systems by which the services are provided
· To prevent misuse
or improper use of our services
· To provide you with our Wi-Fi
Service in store.
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request
information about the personal data we hold on you at any time (free
of charge once a year). If your data is incorrect, incomplete or
irrelevant, you can ask to have the information corrected or removed.
We cannot remove your data when there is a legal storage requirement,
such as book-keeping rules or when there are other legitimate grounds
to keep the data, such as unsettled debts. You can withdraw your
consent to us using the data for marketing purposes at any time. You
can contact us either by sending a letter to Monki Customer Service,
PO Box 24005 EDINBURGH, EH1 9AG, United Kingdom or by sending an email
to customerservice@monki.com.
Who has access to your personal data?
Your data may be
shared within the H&M group (for details on the companies within
the H&M group, please refer to our annual report which may be
found at about.hm.com). We never pass on, sell or swap your data for
marketing purposes to third parties outside the H&M group. Data
that is forwarded to third parties, is only used to provide you with
the services mentioned above, for example shipping agents in
connection with the delivery of goods, media agencies for distribution
of newsletter and credit reference or debt collection agencies for the
purpose of credit rating checks, identity checks and debt collection.
How do we protect your personal data?
We have taken
technical and organisational measures to protect your data from loss,
manipulation, unauthorised access. We continually adapt our security
measures in line with technological progress and developments. To make
card purchases with us as secure as possible, all information is sent
in encrypted form. This means that the information is passed through a
secure connection and that your personal data cannot be read by
external parties. For card purchases we work with an authorised
payment agent that helps us to check directly with your bank that the
card is valid for purchases. Our payment agent processes your card
details according to the international security standard PCI DSS,
which was developed by the card companies VISA, MasterCard, Diners,
American Express and JCB. This means that your card details are
processed with a very high level of security. When you pay by card, we
reserve the right to carry out an identity check.
Cookies
A cookie is a small text file that is saved to,
and, during subsequent visits, retrieved from your computer or mobile
device. Monki uses cookies to enhance and simplify your visit. We do
not use cookies to store personal information, or to disclose
information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
Third-party cookies
We use third-party cookies to
collect statistics in aggregate form in analysis tools such as Google
Analytics and Core Metrics. The cookies used are both permanent and
temporary cookies (session cookies). The permanent cookies are stored
on your computer or mobile device for no longer than 24 months.
Links
The site Monki.com may include links to other
websites which do not fall under our supervision. We cannot accept any
responsibility for the protection of privacy or the content of these
websites, but we offer these links to make it easier for our visitors
to find more information about specific subjects.
Controller of personal data
H&M Hennes & Mauritz
GBC AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com
Companies register: Bolagsverket/Swedish Companies Registration
Office
Company registration number: 556070-1715
Authorised
representative: Karl-Johan Persson
VAT registration number: VAT
NO. SE556070171501
Read our Privacy policy