Contact us

Please note: our customer service team communicates in English. 

PHONE 0800-700078 (free of charge from within Austria)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GesmbH
Kirchengasse 6/6, 1070 Vienna, Austria.

Registered number: 100897d
VAT no. ATU19401608

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. BE0890978157

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. CZ681756304

Please note: our customer service team communicates in English.

PHONE 78775355 within Denmark.
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. DK12374119

Please note: our customer service team communicates in English.

PHONE + 358 (0) 9 3158 1614 within Finland.
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. FI21164397

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. FR69498081827

Please note: our customer service team communicates in English.

PHONE 0800 6648194 Free of charge within Germany.
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki Fabric Sales AB & Co. KG Germany
Spitalerstrasse 12, 20095 Hamburg, Germany.

Registered number: 27/606/00183
VAT no. DE815109106

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. HU26962951

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz (Ireland) Limited
25/28 North Wall Quay, Dublin 1, Ireland.

Registered number: 396507
VAT no. IE6416507H

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. IT00121719991  

Please note: our customer service team communicates in English.

PHONE 0900-2021862 within Netherlands.
Calls cost 0,075€ per call.
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz Netherlands B.V
Kalverstraat 112, 1012PK Amsterdam, Netherlands.

Registered number: 009294703
VAT no. NL009294703B01

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. PL5262958238

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. PT980369312

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SI38252538

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm,Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. ESN0302078A

Please note: our customer service team communicates in English.

PHONE 0771-404049 within Sweden.
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz Sverige AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 556151-2376
VAT no. SE556151237601

Please note: our customer service team communicates in English.

PHONE 0343 4878781
(Calls from a UK landline will be at the basic national call rate – mobiles may vary, please check with your provider.)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 – 18:00 CET

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz UK Limited
1st Floor, 25 Argyll Street, London, W1F7TS United Kingdom.

Registered number: '01413450
VAT no. GB243070692