Hi,
Whether you have a question about your order or would like some #monkistyle tips, we’re happy to help!
The quickest way to get in touch is by phone. Our friendly customer service team is English-speaking.
Select your location below for contact details.
For questions regarding your payment please contact Klarna.
Love, Monki
Please note: our customer service team communicates in
English.
PHONE 0800-700078 (free of charge from within
Austria)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz GesmbH
Kirchengasse 6/6,
1070 Vienna, Austria.
Registered number: 100897d
VAT no. ATU19401608
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan
46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. BE0890978157
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. CZ681756304
Please note: our customer service team communicates in English.
PHONE 78775355 within Denmark.
(Landline call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. DK12374119
Please note: our customer service team communicates in English.
PHONE + 358 (0) 9 3158 1614 within
Finland.
(Landline call charges apply and mobile phone prices
may vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. FI21164397
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. FR69498081827
Please note: our customer service team communicates in English.
PHONE 0800 6648194 Free of charge within
Germany.
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer.
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki Fabric Sales AB & Co. KG Germany
Spitalerstrasse
12, 20095 Hamburg, Germany.
Registered number: 27/606/00183
VAT no. DE815109106
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer.
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. HU26962951
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer.
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz (Ireland) Limited
25/28
North Wall Quay, Dublin 1, Ireland.
Registered number: 396507
VAT no. IE6416507H
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. IT00121719991
Please note: our customer service team communicates in English.
PHONE 0900-2021862 within Netherlands.
Calls cost 0,075€ per call.
This is the
quickest way to get the help you need.
Our goal is to answer
your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer.
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz
Netherlands B.V
Kalverstraat 112, 1012PK Amsterdam, Netherlands.
Registered number: 009294703
VAT no. NL009294703B01
Please note: our customer service team communicates in English.
PHONE 239 66922 within Norway.
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our
goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00
CET
Sunday 10:00 – 18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer.
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz AS
Registered office: Karl
Johans gate 16C, 0154, Oslo, Norway
Registered number: 912618900
VAT no. NO912618900
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. PL5262958238
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. PT980369312
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. SK4020189074
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in
Stockholm, Sweden.
Monki H&M Hennes & Mauritz GBC
AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. SI38252538
Please note: our customer service team communicates in English.
PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may
vary)
This is the quickest way to get the help you
need.
Our goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm,Sweden.
Monki H&M Hennes & Mauritz GBC AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 5560701715
VAT no. ESN0302078A
Please note: our customer service team communicates in English.
PHONE 0771-404049 within Sweden.
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our
goal is to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer.
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz Sverige AB
Mäster
Samuelsgatan 46A, 106 38 Stockholm.
Registered number: 556151-2376
VAT no. SE556151237601
Please note: our customer service team communicates in English.
PHONE 0343 4878781
(Calls
from a UK landline will be at the basic national call rate –
mobiles may vary, please check with your provider.)
This is the quickest way to get the help you need.
Our goal is
to answer your call within 2 minutes.
PAYMENT QUESTION?
For questions regarding your
payment please contact Klarna.
CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 -
22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 –
18:00 CET
EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours
Please kindly note: During high season and sales, our answering times might take a little longer.
COMPANY INFORMATION
Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.
Monki H&M Hennes & Mauritz UK Limited
1st Floor, 25
Argyll Street, London, W1F7TS United Kingdom.
Registered number: '01413450
VAT no. GB243070692