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    Open 24/7 | SALE UP TO 70% OFF

    Now with 100 days free returns

    Open 24/7 | SALE UP TO 70% OFF

    Now with 100 days free returns


    During this strange and uncertain time, we’re following the advice from governments and local authorities – and will continue to do our best to deal with this situation day-by-day for the local needs of our staff and community.

    Some of our stores are temporarily closed, you can find more info by using our store locator. We’re happy to report that our website is still up and running, yay!

    We might experience some difficulties along the way, like delays in delivery, so please bear with us. Check out our Payment and delivery and Return and refund pages for more info about your specific market. If you have any more questions, the quickest way to contact us is by email, where our friendly customer service team is English speaking. Please note that we’re busier than usual!

    For questions regarding your payment please contact Klarna.

    Select your country below for contact details.
     
    Love, Monki ❤


    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GesmbH
    Kirchengasse 6/6, 1070 Vienna, Austria.

    Registered number: 100897d
    VAT no. ATU19401608

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. BE0890978157

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. CZ681756304

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. DK12374119

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. FI21164397

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. FR69498081827

    Please note: our customer service team communicates in German.

    PHONE 0800 6648194
    Free of charge within Germany.
    This is the quickest way to get the help you need.
    Our goal is to answer your call within 2 minutes.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 09:00 - 17:00 CET
    Saturday 09:00 - 13:00 CET
    Sunday 09:00 - 13:00 CET

    EMAIL kundenservice.de@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer.

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki Fabric Sales AB & Co. KG Germany
    Spitalerstrasse 12, 20095 Hamburg, Germany.

    Registered number: 27/606/00183
    VAT no. DE815109106

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer.

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. HU26962951

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer.

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz (Ireland) Limited
    25/28 North Wall Quay, Dublin 1, Ireland.

    Registered number: 396507
    VAT no. IE6416507H

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    We are currently experiencing delays with deliveries in the following regions: Lombardia, Piemonte, Liguria and Emilia Romagna. We are working hard to get your parcel to you safely, as soon as we can. Thanks for your understanding.

    Please note: our customer service team communicates in English.
     

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. IT00121719991  

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer.

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz Netherlands B.V
    Kalverstraat 112, 1012PK Amsterdam, Netherlands.

    Registered number: 009294703
    VAT no. NL009294703B01

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer.

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz AS
    Registered office: Karl Johans gate 16C, 0154, Oslo, Norway

    Registered number: 912618900​
    VAT no. NO912618900​

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. PL5262958238

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com

    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. PT980369312

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. SK4020189074

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. SI38252538

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm,Sweden.

    Monki H&M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 5560701715
    VAT no. ESN0302078A

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer.

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz Sverige AB
    Mäster Samuelsgatan 46A, 106 38 Stockholm.

    Registered number: 556151-2376
    VAT no. SE556151237601

    Our phone channel is currently closed but don’t worry! We are available to help you on email.
    Please note: our customer service team communicates in English.

    PAYMENT QUESTION?
    For questions regarding your payment please contact Klarna.

    CUSTOMER SERVICE – OPENING HOURS
    Weekdays 10:00 - 19:00 CET
    Saturday 10:00 - 19:00 CET
    Sunday 10:00 - 18:00 CET

    EMAIL customerservice@monki.com
    Our goal is to answer your email within 24 hours

    Please kindly note: During high season and sales, our answering times might take a little longer.

     

    COMPANY INFORMATION

    Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

    Monki H&M Hennes & Mauritz UK Limited
    1st Floor, 25 Argyll Street, London, W1F7TS United Kingdom.

    Registered number: '01413450
    VAT no. GB243070692