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    Privacy notice - Online Community Monkisphere 

    Why do we use your personal data?

    We will use your personal data to create and manage your personal account and profile in order for you to get the full experience of the Monkisphere community in order to give you a personalized and relevant experience at Monki.

    If you choose not to create an account and profile but still communicate with others through our community chat we will process your personal data to notify you replies.

    We will also use your personal data to prevent misuse of the services.

    What types of personal data do we collect?  

    We will always process your e-mail address and password that you submit to us when you sign up for a Monkisphere account.  

    We will process the following categories of personal data if you chat with others: 
    * e-mail address 
    * IP address

    We will process following categories of personal data if you choose to provide it to us when you create a profile:  
    * date of birth  
    * city  
    * country  
    * biography in profile

    Who has access to your personal data? 

    Data that is forwarded to third parties, is only used to provide you with the services mentioned above, to optimize the website we use website agencies.

    What is the legal ground to process your personal data?

    The processing of your personal data for your account are based on your consent when you create your Monkisphere account.  

    The processing of your personal data to provide you with relevant product information is based on our legitimate interest.

    The processing of your personal data to create and manage your account and profile to provide you full service of Monkisphere is based on agreement. 
    If you don't submit your personal data we won't be able to provide you with the full Monkisphere experience.

    The processing of your personal data for the chat widget is based on our legitimate interest.

    The processing of your personal data for misuse of the services is based on our legitimate interest.

    Your right to withdraw your consent:

    You have the right to withdraw your consent for the processing of your personal data at any time. When you do so your account will cease to exist and Monki will not be able to provide you with the services mentioned above.

    How long do we save your data?

    We will keep the data you provide in Monkisphere for one year after your last interaction.  
    You have the right to terminate your account at any time, if you choose to do so your account will cease to exist and you are being considered inactive. We will keep your personal data if there are any legal requirements and if there is an open dispute.

    After your account has been terminated your data will be deleted. 

    We will keep your IP address for the community chat on Monki.com for eight weeks and thirteen weeks for blocked IP addresses due to misuse of the service. Your e-mail address will be kept for thirteen months. 

    Your right to object to processing of your data:  

    You have the right to object to processing of your personal data that is based on Monki legitimate interest by contacting customerservice@monki.com. Your account will then be deleted, and we will not be able to carry out our services to you.

    Read our General privacy notice