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    Privacy notice - Resale Monki PreLoved

    Protecting personal data and your privacy is of greatest concern for the H&M Group.

    The H&M Group consists of company affiliates of H & M Hennes & Mauritz AB and its brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, Arket and Afound.

    In this Privacy Notice we want to give a clear, concise, and transparent communication on the collection, use, processing, storing etc. of personal data relating to the Resale service (Monki PreLoved Second hand). It is supplementary to the Agreement providing detailed information on the processing of your personal data. 

    H & M Hennes & Mauritz GBC AB 
    Mäster Samuelsgatan 46, 106 38 Stockholm, Sweden 
    VAT NO. SE556070171501

    is the controller and responsible for processing of personal data and to protect your privacy.

    The named controller above is throughout this Privacy Notice individually or collectively referred to as “we”, “our” or “us”. 

    Why do we use your personal data? 

    We will use your personal data provided by you when you entered into the Seller agreement for the Resale service with us. We will use your personal data such as contact details and bank account number in order to execute the sales order initiated by you, and to be able to pay out commission. 

    Personal data collected for the purpose above will also be used, under certain conditions and limitations, for marketing, business development and analytics purpose and to detect fraud and thefts and to comply with applicable laws.

    We may also contact you through email, telephone, social media, or any other means if there is a problem with your sales order or request your participation in a customer survey, which is however voluntary.

    With whom do we share personal data?

    We may share your personal data within the H&M Group whenever necessary to fulfil the intended processing purpose. Any such recipient is processing personal data on our behalf.

    We may from time to time also share personal data with independent third parties, such as electronic communication providers, banks and postal services. Please be aware that many of these recipient have an independent right or obligation to process your personal data in their own rights.

    Except as explicitly stated herein, we never pass on, sell or swap your data to any third parties.

    What is the legal ground to process your personal data?

    We will use and process your personal data necessary for concluding the Resale agreement with you and to fulfil any obligations derived from that contract.

    The processing of your personal data for the purpose to develop and improve our services and products, is based on our legitimate interest as a business.

    How long do we keep your data?

    We keep and continue to process your personal data for as long as necessary to fulfil our contractual obligations, at the latest until the Resale agreement is fulfilled. We will only use you bank details until we have secured that you have received your commission, after that the bank data will be deleted immediately.  

    If you would like to have all your personal data deleted, we will be able to do so after the agreement period is fulfilled by emailing 

    After a period of 12 months with no on-going selling, your personal data will be automatically deleted. 

    We will keep your personal data for a longer period of time if there are any legal requirements or if there is an ongoing dispute.

    To exercise any of your rights please contact