Sign up and get 10% off!

Now with 100 days free returns

Sign up and get 10% off!

Now with 100 days free returns

During this strange and uncertain time, we’re following the advice from governments and local authorities – and will continue to do our best to deal with this situation day-by-day for the local needs of our staff and community.

Unfortunately, it might take a bit longer than usual for us to handle your returns at the moment. We are working hard to solve this issue. Meanwhile, thank you for your patience!

Some of our stores are temporarily closed, you can find more info by using our store locator. We’re happy to report that our website is still up and running, yay!

We might experience some difficulties along the way, like delays in delivery, so please bear with us. Check out our Payment and delivery and Return and refund pages for more info about your specific market. If you have any more questions, the quickest way to contact us is by email, where our friendly customer service team is English speaking. Please note that we’re busier than usual!

For questions regarding your payment please contact Klarna.

Select your country below for contact details.
 
Love, Monki ❤


Please note: our customer service team communicates in English.

PHONE 0800-700078
(Free of charge from within Austria)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GesmbH
Kirchengasse 6/6, 1070 Vienna, Austria.

Registered number: 100897d
VAT no. ATU19401608

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. BE0890978157

Please note: our customer service team communicates in English.

PHONE 0249 175 30
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE 0130 008 59
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE 0220 309 82
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

Our phone channel is currently closed but don’t worry! We are available to help you on email.
Please note: our customer service team communicates in English.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. CZ681756304

Please note: our customer service team communicates in English.

PHONE 78775355 within Denmark
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. DK12374119

Please note: our customer service team communicates in English.

PHONE 0660 50 39
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE + 358 (0) 9 3158 1614 within Finland
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. FI21164397

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. FR69498081827

Please note: our customer service team communicates in German.

PHONE 0800 6648194
Free of charge within Germany.
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 09:00 - 17:00 CET
Saturday 09:00 - 13:00 CET
Sunday 09:00 - 13:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL kundenservice.de@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki Fabric Sales AB & Co. KG Germany
Spitalerstrasse 12, 20095 Hamburg, Germany.

Registered number: 27/606/00183
VAT no. DE815109106

Please note: our customer service team communicates in English.

PHONE 0211 198 48 00
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. HU26962951

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 10:00 - 14:00 BST
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz (Ireland) Limited
25/28 North Wall Quay, Dublin 1, Ireland.

Registered number: 396507
VAT no. IE6416507H

We are currently experiencing delays with deliveries in the following regions: Lombardia, Piemonte, Liguria and Emilia Romagna. We are working hard to get your parcel to you safely, as soon as we can. Thanks for your understanding.

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. IT00121719991  

Please note: our customer service team communicates in English.

PHONE 0686 882 59
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE +521 402 17
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE 0278 674 21
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE 0900-2021862 within Netherlands
Calls cost 0,075€ per call.
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz Netherlands B.V
Kalverstraat 112, 1012PK Amsterdam, Netherlands.

Registered number: 009294703
VAT no. NL009294703B01

Please note: our customer service team communicates in English.

PHONE 239 66922 within Norway
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz AS
Registered office: Karl Johans gate 16C, 0154, Oslo, Norway

Registered number: 912618900​
VAT no. NO912618900​

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. PL5262958238

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com

Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. PT980369312

Please note: our customer service team communicates in English.

PHONE 0316 301 812
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SK4020189074

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. SI38252538

Please note: our customer service team communicates in English.

PHONE +44 (0) 343 487 8781
(International call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm,Sweden.

Monki H&M Hennes & Mauritz GBC AB 
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 5560701715
VAT no. ESN0302078A

Please note: our customer service team communicates in English.

PHONE 0771-404049 within Sweden
(Landline call charges apply and mobile phone prices may vary)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 11:00 - 15:00 CET
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz Sverige AB
Mäster Samuelsgatan 46A, 106 38 Stockholm.

Registered number: 556151-2376
VAT no. SE556151237601

Please note: our customer service team communicates in English.

PHONE 0343 4878781
(Calls from a UK landline will be at the basic national call rate – mobiles may vary, please check with your provider.)
This is the quickest way to get the help you need.
Our goal is to answer your call within 2 minutes.

PAYMENT QUESTION?
For questions regarding your payment please contact Klarna.

CUSTOMER SERVICE – OPENING HOURS
Weekdays 9:00 - 22:00 CET
Saturday 10:00 - 19:00 CET
Sunday 10:00 - 18:00 CET

PHONE SUPPORT – OPENING HOURS
Weekdays 10:00 - 14:00 BST
Saturday Closed
Sunday Closed

EMAIL customerservice@monki.com
Our goal is to answer your email within 24 hours

Please kindly note: During high season and sales, our answering times might take a little longer.

 

COMPANY INFORMATION

Monki is part of the H&M Group and has its registered office in Stockholm, Sweden.

Monki H&M Hennes & Mauritz UK Limited
1st Floor, 25 Argyll Street, London, W1F7TS United Kingdom.

Registered number: '01413450
VAT no. GB243070692