Get your delivery before X-mas
For standard delivery, place your order before midnight these
dates below:
14th December - Finland (Place your order before 22:30)
16th December - Denmark, Spain, Portugal, Italy &
Hungary
17th December - Sweden, United Kingdom, Ireland &
Slovenia
18th December - Austria, France, Poland, Slovakia &
Czech Republic
19th December - Netherlands
20th December -
Germany
21th December - Belgium
Extended returns for X-mas treats - items bought during December can
be returned until 31 January.
Always free returns.
Free shipping for orders over 500 SEK / £50 / 400 DKK / €50.
You can choose to pay using the payment methods offered by
Klarna, Credit/Debit card or checkout with Paypal.
Available currencies: Denmark - Danish Crown (DKK), Sweden - Swedish
Crown (SEK), United Kingdom - British pound (£), Other countries -
Euro (€).
VAT is included in all our prices. All prices
and product information on the Monki online shop are subject to change
and some garments are only available in selected stores.
See more country specific details in our payment and
delivery section.
Sorry, babe! Due to high demand our carrier partner in The Netherlands is experiencing some delays with delivery. We hope things will return to normal soon.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. In Austria you may also choose to shop using other direct banking options which will also be available at checkout. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in Austria can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
*Please note that Monki cannot provide details of why you are not be eligible to pay using our Pay Later option. If you have any questions regarding payment, please contact Klarna customer support.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered in Austria can
only be delivered to persons 18 years or older, with an address in Austria.
What delivery options do I have?
You can choose between
Standard Pick-up Location, Standard Home Delivery and Express Home Delivery:
Standard Pick-up Location (€5/Free over €50, 3-4 working
days):
We will deliver your purchase within 3-4 working
days after receiving your order confirmation. Standard Delivery is
free for orders over €50. During high season and Sale, delivery might
take a little longer.
Standard Home Delivery (€5/Free over €50, 3-4 working days):
We will deliver your purchase within 3-4 working days after
receiving your order confirmation. Standard delivery is free for
orders over €50. During high season and Sale, delivery might take a
little longer.
Express Home Delivery (€10, 1-2 working days):
We also
offer Express delivery (excl. Saturday, Sunday and Bank Holidays) for
orders placed before 3 pm Monday to Friday and before 10:30 am on
Saturday. Orders placed after this will be delivered within two days
(excl. Saturday, Sunday and Bank Holidays). During high season and
Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the
following delivery options:
Delivery to your home address:
Select Standard Home
Delivery or Express Home Delivery as delivery option in the checkout
and make sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select Standard Home
Delivery or Express Home Delivery as delivery option in the checkout,
untick your home address as delivery address and select or enter an
alternative address.
What are the costs for delivery when shopping online?
Standard Home Delivery: €5 and free for orders over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as we start packing
your order we will send you a shipment confirmation email with the
delivery information and a link to track your order online. Please
note, that it can take some days before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to deliver a package
according to your chosen delivery option it will automatically be
returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered in
Belgium can only be delivered to persons 18 years or older, with
an address in Belgium.
What delivery options do I have?
You can
choose between Standard Home Delivery, Standard Pick-up Location,
Express Home Delivery and Express Pick-up Location:
Standard Home Delivery (€5/Free over €50, 2-3 working
days):
We will deliver your purchase within 2-3 working
days after receiving your order confirmation. Standard Home Delivery
is free for orders over €50. During high season and Sale, delivery
might take a little longer.
Standard Pick-up Location (€3/Free over €50, 2-3 working
days):
We will deliver your purchase within 2-3 working
days after receiving your order confirmation. Standard delivery is
free for orders over €50. During high season and Sale, delivery might
take a little longer.
Express Home Delivery (€10, 1-2 working days):
We also offer Express delivery (excl. Saturday, Sunday and
Bank Holidays) for orders placed before 3 pm Monday to Friday and
before 1:30 pm on Saturday. Orders placed after this will be
delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
Express Pick-up Location (€10, 1-2 working days):
We also offer Express delivery (excl. Saturday, Sunday and Bank
Holidays) for orders placed before 4:30 pm Monday to Friday and
before 1:30 pm on Saturday. Orders placed after this will be
delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer
you the following delivery options:
Delivery to your home address:
Select Standard
Home Delivery or Express Home Delivery as delivery option in the
checkout and make sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout, untick your home address as delivery address and
select or enter an alternative address.
Delivery to a Parcel Shop:
Select Standard
Pick-up Location or Express Pick-up Location as delivery option in
the checkout and search for a convenient Parcel Shop by entering a
postcode. Remember to bring your ID. If you nominate someone else to
pick up the parcel on your behalf, they must bring your ID and the
Pick-up code as well as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €5 and free for orders
over €50.
Standard Pick-up Location: €3 and free for orders
over €50.
Express Home Delivery: €10.
Express Pick-up
Location: €10.
How can I track my parcel?
As soon as we start
packing your order we will send you a shipment confirmation email
with the delivery information and a link to track your order online.
Please note, that it can take some days before the tracking
information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to Monki.
PAYMENY
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card
in any of our shipping countries. Payment will be taken from
your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items
ordered in Czech Republic can only be delivered to persons 18
years or older, with an address in Czech Republic.
What delivery options do I have?
You
can choose between Standard Home Delivery, Standard Pick-up
Location and Express Home Delivery:
Standard Home Delivery (€7/Free over €50,
3-5 working days):
We will deliver your purchase
within 3-5 working days after receiving your order confirmation.
Standard delivery is free for orders over €50. During high season
and Sale, delivery might take a little longer.
Standard Pick-up Location (€5/Free over €50,
4-6 working days):
We will deliver your purchase within 4-6
working days after receiving your order confirmation. Standard
delivery is free for orders over €50. During high season and Sale,
delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl.
Saturday, Sunday and Bank Holidays) for orders placed before 3
pm Monday to Friday and before 10:30 am on Saturday. Orders
placed after this will be delivered within two days (excl.
Saturday, Sunday and Bank Holidays). During high season and
Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location as delivery option in the checkout and
search for a convenient Parcel Shop by entering a postcode. Remember
to bring your ID. If you nominate someone else to pick up the parcel
on your behalf, they must bring your ID and the Pick-up code as well
as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €7 and free for orders
over €50.
Standard Pick-up Location: €5 and free for orders
over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in Denmark can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in Denmark can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that Monki cannot provide details of why you
are not be eligible to pay using our Pay Later or Slice It
options. If you have any questions regarding payment, please
contact Klarna customer support
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered
in Denmark can only be delivered to persons 18 years or older,
with an address in Denmark. We do not ship to the overseas
territories (Faroe Island and Greenland).
What delivery options do I have?
You can
choose between Standard Home Delivery, Standard Pick-up Location
and Express Home Delivery:
Standard Home Delivery (45 DKK/Free over 400
DKK, 2-3 working days):
We will deliver your
purchase within 2-3 working days after receiving your order
confirmation. Standard delivery is free for orders over 400 DKK.
During high season and Sale, delivery might take a little longer.
Standard Pick-up Location (30 DKK/Free over 400
DKK, 2-3 working days):
We will deliver your
purchase within 2-3 working days after receiving your order
confirmation. Standard delivery is free for orders over 400 DKK.
During high season and Sale, delivery might take a little longer.
Express Home Delivery (100 DKK, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 3 pm Monday to
Friday and before 10:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We
offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location as delivery option in the checkout and
search for a convenient Parcel Shop by entering a postcode. Remember
to bring your ID. If you nominate someone else to pick up the parcel
on your behalf, they must bring your ID and the Pick-up code as well
as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: 45 DKK and free for
orders over 400 DKK.
Standard Pick-up Location: 30 DKK and
free for orders over 400 DKK.
Express Home Delivery: 100 DKK.
How can I track my parcel?
As soon as we
start packing your order we will send you a shipment confirmation
email with the delivery information and a link to track your order
online. Please note, that it can take some days before the
tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA, Mastercard or AMEX card. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in Finland can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in Finland can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that Monki cannot provide details of why you are not being eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered
in Finland can only be delivered to persons 18 years or older,
with an address in Finland. We do not ship to the overseas
territories (Aland Island).
What delivery options do I have?
You can
choose between Standard Pick-up Location and Express Home Delivery:
Standard Pick-up Location (€5/Free over €50,
4-6 working days):
We will deliver your purchase
within 4-6 working days after receiving your order confirmation.
Standard delivery is free for orders over €50. During high season
and Sale, delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 4 pm Monday to
Friday and before 11:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We
offer you the following delivery options:
Delivery to your home address:
Select
Express Home Delivery as delivery option in the checkout and make
sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select Express Home Delivery as delivery option in the checkout,
untick your home address as delivery address and select or enter
an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location as delivery option in the checkout and
search for a convenient Parcel Shop by entering a postcode. Remember
to bring your ID. If you nominate someone else to pick up the parcel
on your behalf, they must bring your ID and the Pick-up code as well
as their own ID.
What are the costs for delivery when shopping
online?
Standard Pick-up Location: €5 and free for
orders over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as we
start packing your order we will send you a shipment confirmation
email with the delivery information and a link to track your order
online. Please note, that it can take some days before the
tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
DELIVERY RESTRICTIONS – DANGEROUS GOODS
Although fashion is meant to be available for everyone, some of our cosmetics classified as dangerous goods can’t be delivered to all locations due to transportation restrictions. E.g. nail polish, certain perfumes and nail polish removers as well as pressurised spray cans.
Unfortunately, we can’t deliver any dangerous goods to Finland right now.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items
ordered in France can only be delivered to persons 18 years or
older, with an address in France. We do not ship to the
overseas territories (Guadeloupe, Martinique, Guayana , Réunion
, New Caledonia, French Polynesia, Wallis and Futuna, Mayotte,
Saint-Martin, Saint Barthélémy, Saint-Pierre and Miquelon, French
Southern and Antarctic Lands).
What delivery options do I have?
You
can choose between Standard Home Delivery, Standard Pick-up
Location and Express Home Delivery:
Standard Home Delivery (€5/Free over €50,
2-3 working days):
We will deliver your purchase
within 2-3 working days after receiving your order confirmation.
Standard delivery is free for orders over €50. During high season
and Sale, delivery might take a little longer.
Standard Pick-up Location (€3/Free over €50,
2-3 working days):
We will deliver your purchase
within 2-3 working days after receiving your order confirmation.
Standard delivery is free for orders over €50. During high season
and Sale, delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 3 pm Monday to
Friday and before 10:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location as delivery option in the checkout and
search for a convenient Parcel Shop by entering a postcode. Remember
to bring your ID. If you nominate someone else to pick up the parcel
on your behalf, they must bring your ID and the Pick-up code as well
as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €5 and free for orders
over €50.
Standard Pick-up Location: €3 and free for orders
over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
DELIVERY RESTRICTIONS – DANGEROUS GOODS
Although fashion is meant to be available for everyone, some of our cosmetics classified as dangerous goods can’t be delivered to all locations due to transportation restrictions. E.g. nail polish, certain perfumes and nail polish removers as well as pressurised spray cans.
Unfortunately, we can’t deliver any dangerous goods to Corsica.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA, Mastercard or AMEX card. In Germany you may also choose to shop using other direct banking options which will be available at checkout. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in Germany can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in Germany can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that Monki cannot provide details of why you are not being eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered
in Germany can only be delivered to persons 18 years or older,
with an address in Germany. We do not ship to the overseas
territories (Island Helgoland and area of Busingen).
What delivery options do I have?
You can
choose between Standard Home Delivery, Standard Pick-up Location,
Express Home Delivery and Express Pick-up Location:
StandardHome Delivery (€5/Free over €50,
2-3 working days):
We will deliver your purchase
within 2-3 working days after receiving your order confirmation.
Standard Home Delivery is free for orders over €50. During high
season and Sale, delivery might take a little longer.
Standard Pick-up Location (€3/Free over €50,
2-3 working days):
We will deliver your purchase
within 2-3 working days after receiving your order
confirmation.Standard delivery is free for orders over €50. During
high season and Sale, delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 2:30 pm Monday to
Friday. Orders placed after this will be delivered within two days
(excl. Saturday, Sunday and Bank Holidays). During high season and
Sale, Next day delivery might be unavailable.
Express Pick-up Location (€10, 1-2 working days):
We also offer Express delivery (excl. Saturday, Sunday and
Bank Holidays) for orders placed before 2:30 pm Monday to Friday.
Orders placed after this will be delivered within two days (excl.
Saturday, Sunday and Bank Holidays). During high season and Sale,
Next day delivery might be unavailable.
What delivery locations can I choose?
We
offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location or Express Pick-up Location as delivery
option in the checkout and search for a convenient Parcel Shop by
entering a postcode. Remember to bring your ID. If you nominate
someone else to pick up the parcel on your behalf, they must bring
your ID and the Pick-up code as well as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €5 and free for orders
over €50.
Standard Pick-up Location: €3 and free for orders
over €50.
Express Home Delivery: €10.
Express Pick-up
Location: €10.
How can I track my parcel?
As soon as we
start packing your order we will send you a shipment confirmation
email with the delivery information and a link to track your order
online. Please note, that it can take some days before the
tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
DELIVERY RESTRICTIONS – DANGEROUS GOODS
Although fashion is meant to be available for everyone, some of our cosmetics classified as dangerous goods can’t be delivered to all locations due to transportation restrictions. E.g. nail polish, certain perfumes and nail polish removers as well as pressurised spray cans.
Unfortunately, we can’t deliver any dangerous goods to the islands in Germany that don’t have a bridge connection.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered in
Hungary can only be delivered to persons 18 years or older, with
an address in Hungary.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pick-up Location and
Express Home Delivery:
Standard Pick-up Location (€7/Free over €50, 3-5 working
days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation. Standard Delivery is free for
orders over €50. During high season and Sale, delivery might take a
little longer.
Standard Home Delivery (€7/Free over €50, 3-5 working
days):
We will deliver your purchase within 3-5 working
days after receiving your order confirmation. Standard delivery is
free for orders over €50. During high season and Sale, delivery
might take a little longer.
Express Home Delivery (€10, 1-2 working days):
We also offer Express delivery (excl. Saturday, Sunday and Bank
Holidays) for orders placed before 3 pm Monday to Friday and before
10:30 am on Saturday. Orders placed after this will be delivered
within two days (excl. Saturday, Sunday and Bank Holidays). During
high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer
you the following delivery options:
Delivery to your home address:
Select Standard
Home Delivery or Express Home Delivery as delivery option in the
checkout and make sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout, untick your home address as delivery address and
select or enter an alternative address.
What are the costs for delivery when shopping online?
Standard Home Delivery: €7 and free for orders over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as we start
packing your order we will send you a shipment confirmation email
with the delivery information and a link to track your order online.
Please note, that it can take some days before the tracking
information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
STUDENT DISCOUNT
If you’re a student with a valid Student Beans card, you’ll get 11% off everything in our online store in Ireland, all year around. Keep a look out for other student offers and events, too!
How to get your student discount online
1. To get your discount online, you need to go through
Student Beans. Log in to your student account at www.studentbeans.com/ie
2. Search for
Monki! Or go directly to their Monki page.
3. Get your discount
code in the discount code box.
4. Go to monki.com, find the
fashion of your choice, add your items to the shopping bag and enter
the promotion code in the check out. We’ll deduct your 11% discount.
If you should experience any problems please contact our Customer service.
DELIVERY
Where does Monki deliver?
Items
ordered in Ireland can only be delivered to persons 18 years
or older, with an address in Ireland.
What delivery options do I have?
You
can choose between Standard Home Delivery and Express Home Delivery:
Standard Home Delivery (€7/Free over €50,
3-5 working days):
We will deliver your purchase
within 3-5 working days after receiving your order confirmation.
Standard delivery is free for orders over €50. During high season
and Sale, delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 2 pm Monday to
Friday and before 09:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as
delivery option in the checkout, untick your home address as
delivery address and select or enter an alternative address.
What are the costs for delivery when shopping online?
Standard Home Delivery: €7 and free for orders over
€50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in
any of our shipping countries. Payment will be taken from your
bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered
in Italy can only be delivered to persons 18 years or older,
with an address in Italy. We do not ship to the overseas
territories (Campione d'Italia, Livigno, San Marino, and Vatican City).
What delivery options do I have?
You
can choose between Standard Home Delivery and Express Home Delivery:
Standard Home Delivery (€7/Free over €50,
3-5 working days):
We will deliver your purchase
within 3-5 working days after receiving your order confirmation.
Standard delivery is free for orders over €50. During high season
and Sale, delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 3 pm Monday to
Friday and before 10:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €7 and free for orders
over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
Sorry, babe! Due to high demand our carrier partner in The Netherlands is experiencing some delays with delivery. We hope things will return to normal soon.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. In the Netherlands you may also choose to shop using other direct banking options which will also be available at checkout. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in the Netherlands can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
*Please note that Monki cannot provide details of why you are not
be eligible to pay using our Pay Later option. If you have any
questions regarding payment, please contact Klarna customer
support.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
STUDENT DISCOUNT
If you’re a student with a valid Student Beans card, you’ll get 11% off everything in our online store in the Netherlands, all year around. Keep a look out for other student offers and events, too!
How to get your student discount online
1. To
get your discount online, you need to go through Student Beans.
Log in to your student account at www.studentbeans.com/nl
2. Search for
Monki! Or go directly to their Monki page.
3. Get your discount
code in the discount code box.
4. Go to monki.com, find the
fashion of your choice, add your items to the shopping bag and enter
the promotion code in the check out. We’ll deduct your 11% discount.
If you should experience any problems please contact our Customer service.
DELIVERY
Where does Monki deliver?
Items ordered in the
Netherlands can only be delivered to persons 18 years or older, with
an address in the Netherlands. We do not ship to the overseas
territories (Aruba and the relevant territories of the (Dutch) Antilles).
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pick-up Location, Express
Home Delivery and Express Pick-up Location:
Standard Home Delivery (€5/Free over €50, 2-3
days):
We will deliver your purchase within 2-3 days after
receiving your order confirmation. Standard Home Delivery is free
for orders over €50. During high season and Sale, delivery might
take a little longer.
Standard Pick-up Location (€3/Free over €50, 2-4
days):
We will deliver your purchase within 2-4 days after
receiving your order confirmation. Standard delivery is free for
orders over €50. During high season and Sale, delivery might take a
little longer.
Express Home Delivery (€10, 1-2 days):
We also
offer Express delivery (excl. Saturday, Sunday and Bank Holidays)
for orders placed before 3 pm Monday to Friday and before 7:30 pm on
Saturday. Orders placed after this will be delivered within two days
(excl. Saturday, Sunday and Bank Holidays). During high season and
Sale, Next day delivery might be unavailable.
Express Pick-up Location (€10, 1-2 days):
We also
offer Express delivery (excl. Saturday, Sunday and Bank Holidays)
for orders placed before 3 pm Monday to Friday. Orders placed after
this will be delivered within two days (excl. Saturday, Sunday and
Bank Holidays). During high season and Sale, Next day delivery might
be unavailable.
What delivery locations can I choose?
We offer
you the following delivery options:
Delivery to your home address:
Select Standard
Home Delivery or Express Home Delivery as delivery option in the
checkout and make sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout, untick your home address as delivery address and
select or enter an alternative address.
Delivery to a Parcel Shop:
Select Standard
Pick-up Location or Express Pick-up Location as delivery option in
the checkout and search for a convenient Parcel Shop by entering a
postcode. Remember to bring your ID. If you nominate someone else to
pick up the parcel on your behalf, they must bring your ID and the
Pick-up code as well as their own ID.
What are the costs for delivery when shopping online?
Standard Home Delivery: €5 and free for orders over €50.
Standard Pick-up Location: €3 and free for orders over €50.
Express Home Delivery: €10.
Express Pick-up Location: €10.
How can I track my parcel?
As soon as we start
packing your order we will send you a shipment confirmation email
with the delivery information and a link to track your order online.
Please note, that it can take some days before the tracking
information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered in Poland
can only be delivered to persons 18 years or older, with an address
in Poland.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pick-up Location and
Express Home Delivery:
Standard Pick-up Location (€5/Free over €50, 3-5 working
days):
We will deliver your purchase within 3-5 working
days after receiving your order confirmation. Standard Delivery is
free for orders over €50. During high season and Sale, delivery might
take a little longer.
Standard Home Delivery (€5/Free over €50, 3-5 working
days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation. Standard delivery is free for
orders over €50. During high season and Sale, delivery might take a
little longer.
Express Home Delivery (€10, 1-2 working days):
We
also offer Express delivery (excl. Saturday, Sunday and Bank
Holidays) for orders placed before 3 pm Monday to Friday and before
10:30 am on Saturday. Orders placed after this will be delivered
within two days (excl. Saturday, Sunday and Bank Holidays). During
high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you
the following delivery options:
Delivery to your home address:
Select Standard
Home Delivery or Express Home Delivery as delivery option in the
checkout and make sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout, untick your home address as delivery address and
select or enter an alternative address.
What are the costs for delivery when shopping online?
Standard Home Delivery: €5 and free for orders over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as we start
packing your order we will send you a shipment confirmation email
with the delivery information and a link to track your order online.
Please note, that it can take some days before the tracking
information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered
in Portugal can only be delivered to persons 18 years or older,
with an address in Portugal. We do not ship to the overseas
territories (Guadeloupe, Martinique, Guayana, Réunion, New
Caledonia, French Polynesia, Wallis and Futuna, Mayotte,
Saint-Martin, Saint Barthélémy, Saint-Pierre and Miquelon, French
Southern and Antarctic Lands).
What delivery options do I have?
You
can choose between Standard Home Delivery, Standard Pick-up
Location and Express Home Delivery:
Standard Home Delivery (€7/Free over €50,
4-6 working days):
We will deliver your purchase within 4-6
working days after receiving your order confirmation. Standard
delivery is free for orders over €50. During high season and Sale,
delivery might take a little longer.
Standard Pick-up Location (€5/Free over €50,
4-6 working days):
We will deliver your purchase within 4-6
working days after receiving your order confirmation. Standard
delivery is free for orders over €50. During high season and Sale,
delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 2 pm Monday to
Friday and before 09:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location as delivery option in the checkout and
search for a convenient Parcel Shop by entering a postcode. Remember
to bring your ID. If you nominate someone else to pick up the parcel
on your behalf, they must bring your ID and the Pick-up code as well
as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €7 and free for orders
over €50.
Standard Pick-up Location: €5 and free for orders
over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered in
Slovakia can only be delivered to persons 18 years or older, with an
address in Slovakia.
What delivery options do I have?
You can choose
between Standard Home Delivery, Standard Pick-up Location and
Express Home Delivery:
Standard Pick-up Location (€6/Free over €50, 3-5 working
days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation. Standard Delivery is free for
orders over €50. During high season and Sale, delivery might take a
little longer.
Standard Home Delivery (€7/Free over €50, 3-5 working
days):
We will deliver your purchase within 3-5 working days
after receiving your order confirmation. Standard delivery is free for
orders over €50. During high season and Sale, delivery might take a
little longer.
Express Home Delivery (€10, 1-2 working days):
We
also offer Express delivery (excl. Saturday, Sunday and Bank
Holidays) for orders placed before 3 pm Monday to Friday and before
10:30 am on Saturday. Orders placed after this will be delivered
within two days (excl. Saturday, Sunday and Bank Holidays). During
high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer
you the following delivery options:
Delivery to your home address:
Select Standard
Home Delivery or Express Home Delivery as delivery option in the
checkout and make sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout, untick your home address as delivery address and
select or enter an alternative address.
What are the costs for delivery when shopping online?
Standard Home Delivery: €7 and free for orders over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as we start
packing your order we will send you a shipment confirmation email
with the delivery information and a link to track your order online.
Please note, that it can take some days before the tracking
information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered
in Slovenia can only be delivered to persons 18 years or older,
with an address in Slovenia.
What delivery options do I have?
You
can choose between Standard Home Delivery, Standard Pick-up
Location and Express Home Delivery:
Standard Home Delivery (€7/Free over €50,
3-4 working days):
We will deliver your purchase within 3-4
working days after receiving your order confirmation. Standard
delivery is free for orders over €50. During high season and Sale,
delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 3 pm Monday to
Friday and before 10:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €7 and free for orders
over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
You can also arrange for a DPD courier to pick up your return by contacting our Customer service.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA or Mastercard card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
DELIVERY
Where does Monki deliver?
Items ordered
in Spain can only be delivered to persons 18 years or older,
with an address in Spain. We do not ship to the overseas
territories (Canary Islands, Ceuta and Melilla).
What delivery options do I have?
You
can choose between Standard Home Delivery, Standard Pick-up
Location and Express Home Delivery:
Standard Home Delivery (€5/Free over €50,
3-5 working days):
We will deliver your purchase within 3-5
working days after receiving your order confirmation. Standard
delivery is free for orders over €50. During high season and Sale,
delivery might take a little longer.
Standard Pick-up Location (€3/Free over €50,
4-6 working days):
We will deliver your purchase within 4-6
working days after receiving your order confirmation. Standard
delivery is free for orders over €50. During high season and Sale,
delivery might take a little longer.
Express Home Delivery (€10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 3 pm Monday to
Friday and before 10:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as
delivery option in the checkout, untick your home address as
delivery address and select or enter an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location as delivery option in the checkout and
search for a convenient Parcel Shop by entering a postcode. Remember
to bring your ID. If you nominate someone else to pick up the parcel
on your behalf, they must bring your ID and the Pick-up code as well
as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €5 and free for orders
over €50.
Standard Pick-up Location: €3 and free for orders
over €50.
Express Home Delivery: €10.
How can I track my parcel?
As soon as
we start packing your order we will send you a shipment
confirmation email with the delivery information and a link to
track your order online. Please note, that it can take some days
before the tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA, Mastercard or AMEX card. In Sweden you may also choose to shop using other direct banking options which will be available at checkout. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in Sweden can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
SLICE IT – Customer in Sweden can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.
*Please note that Monki cannot provide details of why you are not being eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
STUDENT DISCOUNT
If you’re a Swedish student with a valid Mecenat card, you’ll get 10 % off everything in our online store, all year around. Keep a look out for other student offers and events, too!
How to get your student discount online
1.
To get your discount online, you need to go through Mecenat. Log
in to your student account at www.mecenat.se.
2. Search for Monki! Or go
directly to www.mecenat.se/monki.
3. Get your discount
code in the discount code box.
4. Go to monki.com, find the
fashion of your choice, add your items to the shopping bag and enter
the promotion code in the shopping bag. We’ll deduct your 10% discount.
If you should experience any problems please contact our Customer service.
DELIVERY
Where does Monki deliver?
Items ordered in
Sweden can only be delivered to persons 18 years or older, with an
address in Sweden.
What delivery options do I have?
You can
choose between Standard Pick-up Location and Express Home Delivery:
Standard Pick-up Location (30 SEK/ Free over 500 SEK,
3-4 working days):
We will deliver your purchase
within 3-4 working days after receiving your order confirmation.
Standard delivery is free for orders over 500 SEK. During high
season and Sale, delivery might take a little longer.
Express Home Delivery (100 SEK, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 3 pm Monday to
Friday and before 10:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We
offer you the following delivery options:
Delivery to your home address:
Select
Express Home Delivery as delivery option in the checkout and make
sure that your home address is ticked as delivery address.
Delivery to an alternative address:
Select
Express Home Delivery as delivery option in the checkout, untick
your home address as delivery address and select or enter an
alternative address.
Delivery to a Parcel Shop:
Select Standard
Pick-up Location as delivery option in the checkout and search for a
convenient Parcel Shop by entering a postcode. Remember to bring your
ID. If you nominate someone else to pick up the parcel on your behalf,
they must bring your ID and the Pick-up code as well as their own ID.
What are the costs for delivery when shopping
online?
Standard Pick-up Location: 30 SEK and free for
orders over 500 SEK.
Express Home Delivery: 100 SEK.
How can I track my parcel?
As soon as we
start packing your order we will send you a shipment confirmation
email with the delivery information and a link to track your order
online. Please note, that it can take some days before the
tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to deliver a
package according to your chosen delivery option it will
automatically be returned to Monki.
DELIVERY RESTRICTIONS – DANGEROUS GOODS
Although fashion is meant to be available for everyone, some of our cosmetics classified as dangerous goods can’t be delivered to all locations due to transportation restrictions. E.g. nail polish, certain perfumes and nail polish removers as well as pressurised spray cans.
Unfortunately, we can’t deliver any dangerous goods to Gotland.
PAYMENT
Payment options
You can choose to pay using the payment methods offered by Klarna detailed below, or, checkout with Paypal.
PayPal
We will take payment from your credit debit card via your Paypal account when your order is dispatched. For further information about PayPal or to create a PayPal account please visit PayPal.com.
Klarna
PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. Payment will be taken from your bank account when your order is dispatched.
PAY LATER – Customers in the United Kingdom can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.
*Please note that Monki cannot provide details of why you
are not being eligible to pay using our Pay Later option. If you
have any questions regarding payment, please contact Klarna
customer support.
Secure payment
In cooperation with Klarna we offer direct payment, invoice or installment. More information regarding Klarna payment & refund options could be found at Klarna.
STUDENT DISCOUNT
If you’re a student with a valid Student Beans card, you’ll get 11% off everything in all our stores in UK, including our online store, all year around. Keep a look out for other student offers and events, too!
How to get your student discount online
1. To get your discount online, you need to go through
Student Beans. Log in to your student account at www.studentbeans.com/uk
2. Search for Monki!
Or go directly to their Monki page.
3. Get your discount
code in the discount code box.
4. Go to monki.com, find the
fashion of your choice, add your items to the shopping bag and enter
the promotion code in the check out. We’ll deduct your 11% discount.
If you should experience any problems please contact our Customer service.
How to get your student discount in our
stores
Just bring your card or Student beans app along
with your ID to the store. Happy shopping!
DELIVERY
Where does Monki deliver?
Items ordered
in United Kingdom can only be delivered to persons 18 years or
older, with an address in United Kingdom. We do not ship to the
overseas territories (Isle of Man, Jersey and Guernsey).
What delivery options do I have?
You can
choose between Standard Home Delivery, Standard Pick-up Location
and Express Home Delivery:
Standard Home Delivery (£6/Free over £50,
2-3 working days):
We will deliver your purchase within 2-3
working days after receiving your order confirmation. Standard
delivery is free for orders over £50. During high season and Sale,
delivery might take a little longer.
Standard Pick-up Location (£4/Free over £50,
2-3 working days):
We will deliver your purchase within 2-3
working days after receiving your order confirmation. Standard
delivery is free for orders over £50. During high season and Sale,
delivery might take a little longer.
Express Home Delivery (£10, 1-2 working
days):
We also offer Express delivery (excl. Saturday,
Sunday and Bank Holidays) for orders placed before 2 pm Monday to
Friday and before 09:30 am on Saturday. Orders placed after this
will be delivered within two days (excl. Saturday, Sunday and Bank
Holidays). During high season and Sale, Next day delivery might be unavailable.
What delivery locations can I choose?
We
offer you the following delivery options:
Delivery to your home address:
Select
Standard Home Delivery or Express Home Delivery as delivery option
in the checkout and make sure that your home address is ticked as
delivery address.
Delivery to an alternative address:
Select Standard Home Delivery or Express Home Delivery as delivery
option in the checkout, untick your home address as delivery
address and select or enter an alternative address.
Delivery to a Parcel Shop:
Select
Standard Pick-up Location as delivery option in the checkout and
search for a convenient Parcel Shop by entering a postcode. Remember
to bring your ID. If you nominate someone else to pick up the parcel
on your behalf, they must bring your ID and the Pick-up code as well
as their own ID.
What are the costs for delivery when shopping
online?
Standard Home Delivery: €6 and free for orders
over £50.
Standard Pick-up Location: £4 and free for orders
over £50.
Express Home Delivery: £10.
How can I track my parcel?
As soon as we
start packing your order we will send you a shipment confirmation
email with the delivery information and a link to track your order
online. Please note, that it can take some days before the
tracking information is uploaded.
You will also be able to track your order under ‘Orders’ when you log in at My Account.
Undeliverable parcels
If unable to
deliver a package according to your chosen delivery option it
will automatically be returned to Monki.
DELIVERY RESTRICTIONS –
DANGEROUS GOODS
Although fashion is meant to be available for everyone, some of our cosmetics classified as dangerous goods can’t be delivered to all locations due to transportation restrictions. E.g. nail polish, certain perfumes and nail polish removers as well as pressurised spray cans.
Unfortunately, we can’t deliver any dangerous goods to Northern Ireland, Isle of Wight, Isle of Man, Shetland Islands, Orkney Islands, Scilly Islands and the Scottish Isles.