A sincere apology to our customers.

220285-3321
220451-3321
224233-3321
225472-3321
229389-3321

235284-3321
236484-3321

235284-3321
236484-3321

We recently launched our vegan accessories range in close collaboration with PETA and our supplier – with the aim to offer products that are free of animal-derived ingredients. However, we have been notified of a mistake made during the production of certain vegan labelled belts, therefore we cannot guarantee the vegan claim for these specific products. We have now withdrawn these belts from all of our selling channels.

While these products are not hazardous or faulty in any way, the vegan labelling is incorrect and we will of course offer any customers who have been given or have purchased these belts the right to return them to any Monki store, where you will receive a full refund.

We sincerely apologise for this and want to reassure our community that we will continue to strive to do better. We believe transparency is a key driver for change and it’s integral for us to always remain transparent and honest, also when it comes to mistakes.

So, what happened?

During the production our belts are reinforced with a material that ensures that they remain sturdy and durable. The reinforcement material is made from a combination of factory leftovers and glue. For our vegan products, the leftovers used originate from fabrics that do not contain any animal-derived ingredients whatsoever. However, in this case, our supplier notified us that the incorrect reinforcement material was potentially used, and that they cannot guarantee these specific products are free of animal-derived ingredients.

Following this incident, together with PETA and our supplier, we have taken steps to strengthen the integrity of the production process even further.

If you have further questions, please contact our customer service team.

A sincere apology to our customers.

220285-3321
220451-3321
224233-3321
225472-3321
229389-3321

235284-3321
236484-3321

235284-3321
236484-3321

We recently launched our vegan accessories range in close collaboration with PETA and our supplier – with the aim to offer products that are free of animal-derived ingredients. However, we have been notified of a mistake made during the production of certain vegan labelled belts, therefore we cannot guarantee the vegan claim for these specific products. We have now withdrawn these belts from all of our selling channels.

While these products are not hazardous or faulty in any way, the vegan labelling is incorrect and we will of course offer any customers who have been given or have purchased these belts the right to return them to any Monki store, where you will receive a full refund.

We sincerely apologise for this and want to reassure our community that we will continue to strive to do better. We believe transparency is a key driver for change and it’s integral for us to always remain transparent and honest, also when it comes to mistakes.

So, what happened?

During the production our belts are reinforced with a material that ensures that they remain sturdy and durable. The reinforcement material is made from a combination of factory leftovers and glue. For our vegan products, the leftovers used originate from fabrics that do not contain any animal-derived ingredients whatsoever. However, in this case, our supplier notified us that the incorrect reinforcement material was potentially used, and that they cannot guarantee these specific products are free of animal-derived ingredients.

Following this incident, together with PETA and our supplier, we have taken steps to strengthen the integrity of the production process even further.

If you have further questions, please contact our customer service team.